Entrepreneurial support organizations (ESOs) support, mentor, train, and sometimes fund entrepreneurs and early-stage businesses. They provide business development services and resources to help founders develop, scale, and sustain viable businesses, fostering innovation and economic growth.
ESOs include accelerators, incubators, entrepreneurship centers, small business development centers, and venture capital firms. They may be based at universities, government agencies, or operate as for-profit or nonprofit organizations.
Supporting diverse entrepreneurs requires intentional planning and resource allocation. Use the Culturally Informed Business Development (CIBD) Self-Assessment Quiz below to evaluate how prepared your organization is to empower the next generation of global entrepreneurs.
For each statement, rate your ESO on a scale from 1 (Not at all) to 5 (Fully implemented) where:
After rating each statement, sum the scores for each section. You can then compare your scores against the provided benchmarks to see where your organization stands and identify areas for improvement.
Every organization has a company culture that dictates how it runs. This section assesses if cultural competency is built into the foundation of your organization as a whole.
Criteria | Rating (1-5) | Comments/Examples |
---|---|---|
Mission & Vision clearly articulate a commitment to leverage lived experience to effectively support development of founders and their businesses. | ||
Leadership & Staff reflect the communities served and have received cultural competency training. | ||
Policies & Practices embed emotional intelligence and cultural competency principles in program design and operations. | ||
Community Engagement is ongoing, with regular input from entrepreneurs of various cultural backgrounds. |
The entrepreneurs you support come from various walks of life and lived experiences. This section assesses how your organization integrates cultural competency into the resources provided to the entrepreneurs your organization supports.
Criteria | Rating (1-5) | Comments/Examples |
---|---|---|
Business Development Materials incorporate culturally relevant case studies and best practices. | ||
Funding & Financial Support includes resources tailored to the needs and unique experiences of diverse founders. | ||
Mentorship & Coaching intentionally connects entrepreneurs with culturally competent advisors. | ||
Workshops & Training address specific cultural challenges (e.g., informal economies, cooperative business models, alternative credit systems). |
Supporting your entrepreneurs goes beyond direct contact with your organization. This section assesses if the consultants/SMEs/resource providers your organization partners with offer culturally informed support as well.
Criteria | Rating (1-5) | Comments/Examples |
---|---|---|
Diverse Consultant Network includes professionals with vast experience working with and in underserved communities. | ||
Culturally Competent Advisors understand systemic barriers and unique market conditions and how they impact the business development journey of their clients. | ||
Lived Experience Representation ensures the pool of advisors and consultants reflect the entrepreneurs they serve proportionally. |
ESOs provide entrepreneurs with introductions and access to networks that can be critical to their company's growth and success. This section assesses the cultural variety of your partnership ecosystem.
Criteria | Rating (1-5) | Comments/Examples |
---|---|---|
Ecosystem Partnerships include organizations advocating for minority-owned businesses. | ||
Capital Access Partnerships provide access to non-traditional funding sources. | ||
Corporate & Institutional Support includes supplier diversity and inclusive procurement programs. | ||
Global & Diaspora Networks support market expansion for underrepresented entrepreneurs. |
An entrepreneur's journey extends beyond their touchpoint with your organization. This section assesses how well you incorporate feedback for future entrepreneurs and how you support your alumni community.
Criteria | Rating (1-5) | Comments/Examples |
---|---|---|
Regular Evaluations assess the effectiveness of culturally informed support. | ||
Entrepreneur Feedback Mechanisms are in place to measure program impact. | ||
Staff & Board Development includes ongoing training on culturally competent business support. | ||
Transparency & Reporting track equity-focused business development outcomes. |
Your ESO is a leader in culturally informed business development. It has fully integrated cultural awareness and inclusivity into every aspect of its support for entrepreneurs.
Strong foundation, but there's room for growth in specific areas.
Some culturally informed practices exist, but improvements are needed.
Significant gaps exist; prioritize cultural competency development.